Envio & Entrega

Envio & Entrega

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Tips: Due to the impact of the COVID-19, there may be a delay in global logistics. Thank you for your patience and understanding. Any questions, please click to contact us, we will provide you the fastest service.

Our estimated delivery dates are based on several factors, including the destination address and how quickly we can assemble and prepare your items for shipment.

The time frame of order delivery is divided into two parts: processing time + shipping time. Usually, the processing time will be 1-7 business days. The estimated shipping time by sea from China to the rest of the world are shown below:

 

Países	Porta	Dias
Coréia	Busan	3
Japão	Yokohama, Tóquio	3
Taiwan, China		2
Hong Kong, China		2
Cingapura		7
Filipinas	Manila	7
Indonésia	Jacarta	9
Vietname	Ho Chi Minh	7
Camboja	Sihanoukville	10
Tailândia	Banguecoque	10
Malásia	Klang	10
Myanmar	Rangum	15
Índia	Nhava Sheva	15
Paquistão	Carachi	15
Sri Lanka	Colombo	13
Bangladesh	Chittagong	18
Austrália	Sydney	15
Austrália	Brisbane	20
Nova Zelândia	Auckland	20
EAU	Dubai	15
Irã	Abbas	22
Iraque	Umm Qasr	25-30
Kuaite		25-30
Arábia Saudita	Damman	20
Catar	Doha	20-25
Amã	Sohar	20-25
Israel	Ashdod, Haifa	23
Líbano	Beirute	22
Síria	Lattakia	30
Turquia	Istambul	25
Rússia	Novorossiysk	28
Ucrânia	Odessa	28
Romênia	Constança	28
Bulgária	Varna	35
Grécia	Piraeus	22-25
Albânia	Durres	35
Croácia	Rijeka	30
Eslovênia	Koper	30
Itália	Genova	27
França	Fos	28
Espanha	Valência	28
Espanha	Barcelona	30
Portugal	Lisboa	37
Egito	Porto Said	20
Egito	Alexandria	25
Líbia	Trípoli	30-40
Argélia	Argel	30-40
Tunes	Tunes	30-35
Marrocos	Tânger	30
Marrocos	Casablanca	35
Reino Unido	Felixstowe	28
Reino Unido	Southampton	30
França	Le Havre	30-35
Irlanda	Dublin, Cortiça	35
Bélgica	Zeebrugge	30-35
Países Baixos	Roterdão	30-35
Alemanha	Hamburgo, Bremerhaven	30-35
Dinamarca	Aarhus, Copenhaga	45
Noruega	Oslo	40
Suécia	Gotemburgo	40
Polônia	Gdynia, Gdańsk	40
Lituânia	Klaipeda	40
Letônia	Riga	40
Estônia	Tallinn	40
Finlândia	Helsínquia	40
Rússia	São Petersburgo	35-40
Sudão	Porto Sudão	25
Quênia	Mombasa	25
Tanzânia	Dar Es Salaam	25-30
Moçambique	Maputo	30
África do Sul	Durban	23
África do Sul	Cidade do Cabo	25
África do Sul	Porto Elizabeth	30
Namíbia	Baía Walvis	30
Angola	Luanda	45
Gabão	Libreville	55
Camarões	Douala	60
Nigéria	Apapapa, Tincan	35
Benim	Cotonou	35
Togo	Lomé	35-40
Gana	Assunto	35-40
Costa do Marfim	Abidjan	40-45
Libéria	Monróvia	45-50
Serra Leoa	Reboque livre	53
Guiné	Conacri	50
Senegal	Dakar	40
EUA	Praia Longa	11-13
EUA	Los Angeles	12-14
EUA	Oakland	15
Canadá	Vancouver	14
EUA	Nova Iorque	28
EUA	Miami	30
EUA	Houston	20
Canadá	Montreal	22
Canadá	Toronto	22
México	Manzanillo	20
México	Cidade do México	25
Guatemala	São José	28-35
El Salvador	Acajutla	28-35
Honduras	Puerto Cortes	28-35
Nicarágua	Corinto	30
Costa Rica	Puerto Limón	28-35
Panamá	Zona Franca de Colón	25
Panamá	Panamá	30
Colômbia	Buenaventura	25
Colômbia	Barranquilla	30
Equador	Guaiaquil	30-35
Peru	Callao	28
Chile	Valparaíso	33
Chile	Santo Antônio	35
Venezuela	Puerto Cabello	35
Venezuela	La Guaíra	35
Brasil	Santos	30
Brasil	Rio De Janeiro	30
Brasil	Paranaguá	35
Brasil	Salvador	35
Brasil	Navegantes	36
Uruguai	Montevidéu	35
Argentina	Buenos Aires	35

Perguntas Freqüentes

1. When will my order be shipped?
Average lead time is 4 weeks. With that said, if everything from your order is in stock, it may ship sooner. On the other hand, if items are out of stock and there is not enough available to ship to ensure an average shipping percentage, your order will be held until it can be filled.

2. How much will shipping cost and what methods do you offer?
The shipping cost is based on the weight and destination area. We provide competitive shipping prices for all our customers. Shipping methods available are Ground, Expedited, 3-Day Air, Next-Day Air and Next-Day AM. The shipping methods are available through online and phone orders.

3. What freight companies do you use?
We ship by common carrier and various delivery services (UPS, FedEx, courier, freight and USPS) depending on your shipping location and delivery requirements.

4. Do you provide same-day delivery service?
All orders placed before 3 p.m. GMT +8:00 will qualify for same-day shipping. Orders placed after 3 p.m. GMT +8:00 will go out on the following business day.

5. I just placed my order, is it possible to change my shipping service?
If the product has not yet been shipped you can call us to change your shipping method. Please have a credit card ready as changing the shipping method may increase the cost of shipping. However once the unit has been shipped we are unable to change the shipping service.

6. How can I get my tracking number?
Your tracking number will be emailed to you as soon as your product is packed and ready to ship.

7. What happens if a package is damaged during shipping?
If your package is damaged during shipping we ask that you take a picture of the damaged product and the packaging that it arrived in and email it to info@midonkey.com. We require this in order to be reimbursed from the shipping company. Once received we will work with the shipping company to replace your damaged item(s) as soon as possible.
 

Fale Conosco

Any further questions? Send us an e-mail with your query or call us:
Tel: 0086- 769-82827404
Email: info@midonkey.com
Mob: 0086-15817481923

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